Hello Starseed!


Thanks for creating an account on our website! This will make your checkout process much easier, along with allowing you to keep track of all your orders. 


If you have created an account, but have forgotten your password please follow the steps below to submit a password reset. 


  1. Head over to the Elizabeth April website and navigate to the top right-hand side of the screen, where you will see a section to "Login" and a section for your cart.
     
  2. Once you have selected the "Login" button, a pop-up window will appear. To reset your password, select the "Forgot Password" option under the "Sign In" button on the left.

  3. Please enter the email address used when setting up your account and select "Send Reset Link." This will automatically send you an email with steps on how to reset your password. Please double check your spam/junk folder to ensure your password reset email did not find its way there instead of your inbox.
     
  4. Simply follow the steps in the email to reset your password, and you should be all set to log in to your account any time you visit Elizabeth April's website. 


If this does not work, please send an email to support@elizabethapril.com and we can assist you further.